Frequently Asked Questions

Why ditch the tea-bag?

Ever wonder what's really inside tea-bags? Ever wonder if there's more to the bag than just tea? We want to promote the whole leaf tea and not the tea-dust you would normally find if you were to tear open a conventional tea-bag. We want you to experience the real stuff!

90% of the nutritious value of tea comes from the top of the tea plant, the whole leaf. Extremely processed, dust "tea" contains anything from the bottom of the plant to the left-overs of the whole leaf.

Plus, we like the idea of preserving a bit of tea-making tradition. Why not enjoy the dancing leaves that make a genuine, quality cup of tea?

Why are there so many different types of tea?

All tea comes from the tea plant named camellia sinensis. Depending on how the tea plant is processed, it becomes Black, Oolong, Green, or White Tea. Pure teas are plenty flavorful already. Some of these teas are then selected for additional flavoring with fruits, oils, and florals. Some of the common flavored or scented teas include Earl Grey, Jasmine Green Tea, etc.

Rooibos is a South African "red bush" that it naturally non-caffeinated and contains the highest amount of anti-oxidants and vitamins.

Rooibos, Fruit, or Herbal "teas" do not contain the tea plant, camellia sinensis. It is merely infused (steeped) the same way as tea.

How many cups of tea will 2oz of loose-leaf yield?

Generally, 2oz of loose-leaf tea yields 15 to 20 - 8oz cups of tea.

The yield depends on the density of the tea leaves, and how strong you like your cup of tea. Less than a teaspoon of loose Black Tea is needed to steep a soothing 8oz cup of tea. On the other hand, fluffy, White Tea leaves may require a heaping teaspoon to yield a suble cup of tea.

Most teas, especially Black and Oolong, can be steeped multiple times by increasing the steeping time after each brew. So save your leaves!

How do I steep my tea?

Each type of tea inherits a different set of instructions. If you purchase loose tea from us, the label will provide you with steeping instructions.

Should you have specific questions, please contact us and we will be more then glad to assist you!

Can I blend my own teas?

Yes! You can mix and match flavors to create your own blend. For starters, we do encourage you to try each tea by themselves first to experience their own unique signature. As you progress to other teas, you will discover the exact taste you're looking for.

For recommendations on customizing your blend, please email our tea-specialist, Kim.

How long will shipping take?

As soon as your order is processed, your package will be shipped via Priority Mail, which usually takes 3-4 days.

If you would like to expedite your order, First Class and Express Mail is available upon request. (*Price difference will be charged to your account)